Returns.

You have 30 days from delivery to send an item back. No questions, no restocking fee. If it wasn't right, we want the next order to be.

Start the return

Go to your orders, find the order, and click "Return". We'll email you a prepaid label within an hour during business days, by 9am CT the next day otherwise.

Pack it up

Re-use the packaging we shipped in if it's intact. Otherwise any padded mailer or box that protects the bottle is fine. We don't need the original receipt; the label has everything we need to match the return to your order.

Drop it off

USPS pickup or your nearest post office. The prepaid label means no postage on your end. If you can't get to a post office, USPS does free home pickup — schedule it on usps.com.

Refund or exchange

Once we receive the return (usually 3-5 business days after you drop it), we refund the full purchase price plus your original shipping. Refunds hit the original payment method in 5-10 business days. Want an exchange instead? Tell us in step 1 and we'll ship the replacement the same day we receive the return.

Edge cases

Opened bottles

Same 30-day window if the seal is intact. If you've used it, email us — we'll take it case by case.

Digital goods

Refundable inside 24 hours of purchase if you haven't downloaded yet. After download, case by case — email us.

Gift returns

The recipient can return it without the original buyer ever knowing. We refund as store credit by default, or to the original payment method if you ask. Discreet by default.

International returns

We cover the return postage from anywhere USPS delivers to. Customs duties paid on the original order are between you and your country's customs office — we can't refund those.

Past 30 days

Email us — we read every message. The 30-day window is the policy, but life happens. We don't have a strict rule against later returns, just a faster path for them.

What does NOT come back

Books damaged by the customer (water, food, drawn-in margins on a clean copy you want refunded). Books we marked as Final Sale at checkout. Everything else is returnable.